Data controller

Mercantodor Finland Oy
Finland
Email: info@mercantodor.fi

Purposes of processing personal data

Mercantodor Finland Oy processes personal data for the following purposes:

• responding to contact requests
• managing customer relationships
• analysing website usage
• developing services and websites

Personal data is processed only to the extent necessary for these purposes.

Personal data we process

We may process information including:

• name
• email address
• message content submitted through a contact form
• IP address
• technical browser and device information
• website usage and analytics data

Sources of data

Data is collected primarily from information provided by the user, such as through a contact form, and from technical information generated when the website is used.

Cookies

The website uses cookies to improve the user experience and analyse website usage. Cookies are small text files stored in the user’s browser. They may be used to analyse website use, develop the service and improve website functionality.

Users may accept or reject non-essential cookies through the cookie banner displayed on the website.

Google Analytics

The website may use Google Analytics to collect information about website usage. Google Analytics uses cookies to analyse how users interact with the website.

Collected data may include the IP address, pages visited, visit duration, and device and browser information. The information is used solely to analyse website usage and develop the service.

More information about Google’s privacy practices: Google Privacy Policy.

Data retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was processed or for the period required by law.

Disclosure of data

Data is not disclosed to third parties without the user’s consent unless required by law. Data may be processed by service providers that provide technical services for the website.

Your rights

You have the right to:

• receive information about the processing of your personal data
• request correction or deletion of your data
• object to the processing of personal data
• lodge a complaint with a supervisory authority

For privacy-related matters, contact info@mercantodor.fi.

Changes to this privacy policy

Mercantodor Finland Oy reserves the right to update this privacy policy when necessary, for example due to changes in legislation.